Category: Continuing Care
Why should I put my name on the Wait List? It’s a frequently asked question during a Springmoor visit and tour. There are many advantages and one that you should ask about when you have made your decision about moving to Springmoor.
The high occupancy rate in our community is the first reason you should consider the Wait List. We have been working from a list for many years. The floor plan, the location and an anticipated move date will all be part of making your new home choice. There are a fewer number of the larger individual homes in our community making the wait time much longer. Many of our smaller units will come available in a much shorter time frame. Keeping your options open is the best idea for many perspective residents.
A deposit is required to put your name on the Wait List. The application fee is an administrative fee and non-refundable. The second fee (deposit) varies depending on the size unit you have requested and whether you are moving in as a single occupant or as a couple. This part of the fee is refundable at any time. You may say no to a unit if the timing or the size is not what works best and you will keep your position on the Wait List. We recommend that, if you are interested in moving within the next few years, you add your name soon as wait times have continued to increase each year.
Being on our Wait List will also enable you to participate in special planned events throughout the year. A Rightsizing Luncheon with a Senior Move Specialist helps answer questions about preparing for your move. A Round Table Event with the Springmoor Staff helps answer questions about the community. During this event you will meet our Dining Room Manager who will explain all of our dining options. Our Wellness Center Director shares information with you about the forty plus classes offered in the pool and in our exercise facilities. She will tell you about options for physical therapy and the outings offered each month for physical fitness. An expert from our Insurance Department explains how they are available to help file medical claims. Many other specialists are available during these informative events. These two helpful programs provide much needed advice prior to your move.
Those on the Wait List are also invited to participate in activities on campus. Lectures, book clubs, art classes and so much more are open to everyone on the Wait List. Our residents, of course, get first priority for off-campus events but we always welcome those on the Wait List if transportation is available. Meeting new neighbors while working in the garden is a perfect way to get involved before you move in. Joining a Fused Glass Workshop in the Meraki Arts Center, listening to a English Literature presentation with Dr. Elliot Engel or attending a concert with The Dixie Land Jazz Ensemble are wonderful events and a great way to make new friends with similar interests.
The Wellness Center
Many on our Wait List will join an Aqua Fitness Class or come by each morning to use the exercise equipment in our beautiful Wellness Center. Riding a few miles on the exercise bike or jogging a few miles on the elliptical trainer will get you into a healthy routine while meeting a few of your soon-to-be neighbors. This is an excellent perk for adding your name to the Wait List at Springmoor!
If you ask a Springmoor resident, they will all tell you, “Move before you think you need to or before you have to. Come early so you can enjoy all the activities that are available.” Currently 15% of the United States population is 65 years or older. That number is expected to grow to 21% by 2030 and wait times will become even longer. Continue reading →
There are two options and many questions to ask when looking at Independent Living Campuses. Choosing between a Continuing Care Retirement Community (CCRC) and a Rental Community without all levels of care will be the first two options to consider.
A CCRC offers a resident a community for life. A resident may move within the community as more care is needed but will never have to leave. A CCRC offers Independent Living, Assisted Living, Skilled Nursing and Memory Care on the same campus. An entry fee or real estate purchase plus a monthly fee will be required. Independent residents can continue to participate in activities outside of their home and leave the meal preparation, housework, security and maintenance to the community. This gives the resident freedom to enjoy every minute of their retirement!
A second option is a rental community where all of these amenities are taken care of for the resident but the next levels of care will vary between communities. Choosing this option requires only a monthly fee (no entry fee is required). If you were to run out of money and the facility has no Medicaid beds available, you would be asked to make other living arrangements at a new facility. When Assisted Living, Skilled Care or Memory Care is needed, most likely the resident will need to move to another community. Hiring your own home care is sometimes an option in a rental community.
Choosing an Independent Living Community is much like buying a home. There are many questions to ask and consider. Your family and your financial planner may also need to be a part of the decision making process. Choose a few communities in your area or close to your family and begin with a tour and your list of questions.
Start with the financial questions on your first visit to the community.
- What is involved in the application process?
- Is the apartment owned or rented?
- Does Medicaid, Medicare or any other long-term insurance cover costs?
- What happens if a resident out lives their money?
- Who makes the decision to move to the next level of care?
- Do residents retain control of their finances? Is there assistance available?
- What is the present occupancy rate?
- How much is the entrance fee and is it refundable?
- What are the monthly fees?
- What happens if my spouse and I need different types of care?
- How has the monthly fee increased over the past 5 years?
- What are the costs for higher levels of care?
Ask for an overall description of making a move to the campus.
- How many homes/ apartments are there on the property?
- What types of home are available and how long is each wait list time?
- How do you get on the waiting list?
- What is the occupancy rate?
Next ask about the list of amenities.
- What amenities are included in your monthly payment: TV, phone, housekeeping, transportation, meals, activities, maintenance, etc.?
- What social activities are available each month?
- Is there a Fitness Center on campus? A pool?
- What services are available: a laundry service, a bank, a hair salon, a grocery store?
- What businesses, parks and medical professionals are located in the neighborhood?
Medical options should be next on your list.
- What doctors are available on campus?
- Can a resident continue to see his or her own doctors?
- Is Physical Therapy and Occupational Therapy available to residents?
- What health care costs are covered by the Resident and Care Agreement and what must be paid out of pocket?
- What emergency procedures are in place throughout the community?
As you begin to understand the options, you will also want to ask about the specifics of your home and your dining options.
- How many floor plans are available?
- What appliances are included in each apartment?
- Do I get to make any decorating selections when offered an apartment?
- Are pets allowed?
- Explain the meal plan and dining room options.
- Is there a dietician available for special needs?
- Can families dine with a resident at any time?
- Are there to-go services and/or a grocery store available?
- Can arrangements be made for a prospective resident to have lunch or dinner with a resident?
This week, Bill Marley, one of Springmoor’s newest residents shares his journey to Springmoor – his new home and his new extended family.
Many thoughts come to mind as Frances and I reflect on our journey to Springmoor. This journey actually began in quiet conversation one evening a few years ago as we discussed the notion of downsizing. Many “empty-nesters” tend to do this after growing weary of rattling around in a big house, climbing stairs to the second floor, and constantly attending the responsibilities of property ownership.
We were very independent, but had a few developing health issues. This led us to consider moving to one of the fine retirement communities in Raleigh. We are blessed to have our two sons and their families living in the Raleigh area. They would gladly provide all the assistance needed as we grew older. However, Frances and I wanted to spare them of that responsibility and the effect caring for us would have on their lives.
Being Raleigh residents, we were well acquainted with Springmoor. Many friends were living here and Frances had performed for the delightful Springmoor Residents many times as a member of the Cardinal Singers.
A Springmoor Marketing Counselor became our guide along this journey. It was an easy decision to choose Springmoor as our future home. We both had a comforting feeling of relief the afternoon we sat with her and signed papers placing us on the wait list for residency. Just having our names on that list gave us an immediate sense of belonging to this community.
After moving here four months ago, the feeling of belonging has grown stronger. Everyone has welcomed us into the Springmoor Family with open arms. We enjoy seeing old friends more often now and meet new friends almost daily. Frances has benefited tremendously from the expert physical therapy sessions at the Stewart Health Center. I enjoy being a cashier at Springmoor’s Little Corner Store one morning a month. Becoming more involved in activities and volunteering our services as much as possible is something we are looking forward to in the months ahead.
I want to express the thought that “comfort” and “relief” are defining words in our lives since becoming Springmoor Residents. This is particularly true for me. Frances uses a walker and depends on me to be her “legs” and perform more than the usual “chores” expected of husbands around the house. Her safety and well-being are first and foremost. When living in our Raleigh home, I carried on my shoulders the responsibility of being first responder by calling 911 and then doing all I could awaiting the arrival of help. The weight of that responsibility has been significantly lightened now that we are Springmoor Residents.
Before Springmoor, I was always uneasy leaving Frances alone at home when I had to make an occasional day-trip out of town. I made certain she had everything needed close at hand, including medicine, a charged cell phone, and list of emergency numbers. I scheduled my trips when one or both of our sons would be in Raleigh and could come to help, if needed. I then called throughout the day to make certain she was all right. I was always uneasy there would be a certain delay in getting help to her if she had any trouble.
Now I am “comforted” and “relieved” in knowing that if Frances needs help while I am away, she can dial zero, pull the security cord, or press the pendant and help will be at our door in a brief minute. On a recent 12-hour round trip to Bryson City in the far western mountains, I knew Frances was safe in our Springmoor home. I was much more at ease driving in the heavy I-40 traffic without an urgent feeling I needed to get back home as soon as possible. That night, as I turned off Sawmill at the end of the trip, the double driveways at the lighted Springmoor entrance were like two outstretched arms welcoming me home again. I knew Frances was awaiting my return, safely inside the community. Continue reading →
A mother with her toddler son, a husband with his young wife, a daughter with her frail father – they sit in the emergency room waiting with fear of the unknown. Once ushered back to a room, multiple doctors, nurses and technicians come in to ask questions, take them for tests and administer medications. Waiting for the answer can take hours. Waiting for the pain to subside is difficult. Having a family member or friend with you makes all of this a little easier.
At Springmoor, we are all family. If a resident needs to go to the Emergency Room for a fall, for shortness of breath or any other need, we will go too! A family member is always called first. However, often the family lives out of town or even out of state. Perhaps they are traveling on business or even tied up in a meeting. If they can’t go with their family member, we will.
There are ten administrative staff members that rotate a pager through the business week. A Stewart Health Center employee carries it during the evening hours and the Springmoor Senior Staff carries the pager on the weekends. There is always an extended family member here for our residents.
An administrative staff member writes, “Our primary goal is to make sure our residents feel connected to us and do not feel alone. One of the best feelings I have when accompanying them is the gratitude they show and the feeling that I am able to help during a time of distress. One of my most recent experiences is with a resident who had no family locally or even in the state. When I arrived at the Emergency Room, I introduced myself. The resident smiled and said thank you for coming. I then asked her if she needed me to stay or if she felt okay by herself. She asked that I stay a little while until she knew what was happening. While she was being assisted, she periodically looked at me and smiled. Once, when I stepped out of the room, I heard her ask, “Where did my lady go?” She seemed relieved when they told her I was still there but standing outside the door, waiting to come back in. When I returned, she looked at me again and smiled. The look of relief and peace on her face was priceless. Although she never really said anything to me while she was there, her expression and smile was all I needed.”
From another staff member: “I have been many times to the ER with residents. The first question asked of me is usually from a nurse, ‘Are you a family member?’ When I reply, ‘No, I’m just a friend. I am from Springmoor.’ Their response is always one of surprise and appreciation.
While waiting for doctors and tests results, the resident often wants to call their family. I have offered my phone or even taken notes from the nurse to ask the family. I have been there to fluff a pillow, raise the bed, get water or call for a bedpan. Laying on stretcher in the ER can be a stressful experience for anyone. Being in pain makes this even more difficult. Having a friend eases the burden. I have heard numerous stories about resident’s children, their family, their travels, their childhood homes and so much more. These stories warm my heart. We may not have even known each other when I arrive but afterwards, I feel like I have a new parent, a new friend. This time together has always felt like we both were given a special gift.
Our Chaplains visit residents in the hospital on a daily basis. Robin says of this unique service, “One of the many remarkable things that makes Springmoor stand out from other retirement communities is its staff. Not only is the staff dedicated to their unified mission of making each day special and valuable for each resident, Springmoor employees have put in place extra steps to ensure resident satisfaction on every level. The emergency pager policy is one of these steps.
This seemingly small task is a huge gift. The staff person, carrying the pager, has to stop what they are doing and perhaps have others cover for them while they go to one of the several area hospitals. I have seen first hand, as a chaplain, how very important this service is for the resident who finds themselves unexpectedly in the Emergency Department. Sometimes they have only a short visit with a staff person, as a family member arrives quickly, or sometimes it can be a long day. We all know how slow time moves in the ER. This small gesture, of not being alone in the time when you feel the most vulnerable, is so appreciated by the residents, their families and the chaplains. These busy Springmoor employees help lend that comforting hand for your loved ones, when an emergency arises.” Continue reading →
Springmoor offers many extras to our residents. From multiple dining options to an endless list of monthly activities, a state-of-the art exercise facility to a beautifully landscaped 42-acre campus nestled within a neighborhood. We provide care for our residents in many different ways. The Stewart Health Center has established an excellent reputation in our area and attracts many new residents for the care we offer.
Providing on-campus health care is a part of the many conveniences we offer our residents. The clinic is staffed with a full time Physician or a Physician’s Assistant (and often both) every business day. On the weekends and at night an RN is always available. Other medical professionals: including a Podiatrist, a Dentist, an Optician, an Audiologist and a Psychologist make monthly visits to our clinic. Scheduling an appointment with one of them makes the trip to the doctor only a short walk away. You then have more time to spend doing the fun things on your calendar.
If you prefer to continue your care with your own doctors, we also provide transportation to your appointments. Scheduling a ride to your next visit is as easy as a phone call away. With the Durham VA Medical Center, Duke Health and UNC Health Care systems all located in the area, visits to see your specialist are simple. We are happy to consult with your doctors when you have questions or about your health care.
The Stewart Health Center
The Stewart Health Center and our nursing staff are available twenty-four hours a day, seven days a week. Lesley Smith, our Director of Nursing, says there is a care team for each resident. These teams each have a social worker, dietician, activities director, nurse and a coordinator. They meet weekly with each other and monthly with family members to help provide the best care possible for our residents.
Our short-term care in the Health Center makes it easy for you to be almost home with friends and family close by. Visiting friends or a spouse in the Health Center is easier too, just walk down the hall or a ride across the street.
If you need rehabilitative care after a small procedure or a surgery, we can get you back on your feet with our Physical, Occupational and Speech Therapists. They offer a wide range of care as you recover, helping you to resume your busy Springmoor schedule quickly. Therapy happens in our well-equipped therapy center, the pool or even your own home at Springmoor. Continue reading →
Why choose the city of Raleigh for your Retirement Community?
Start with a list of things that are important for your retirement activities.
Do you prefer four seasons a year?
Raleigh is the place to be with all four seasons, sometimes even in the same week! Anyone from Florida or New York will be happy to tell you about the mild temperatures they enjoyed while visiting North Carolina. Raleigh, located in the middle of the state, has average spring temperatures between 60°-80°F. Fall temperatures are in the mid-70s. Winters are mild and wet, with highs ranging from the mid 40s-50s °F. Summers are typically hot with highs in the upper 80s-90s °F. And for those who like to see a little snow, we have that too! Typically six inches falls across the area. Just enough to give us a beautiful white coating that goes away quickly.
Do you prefer outdoor activities?
Raleigh’s temperatures plus its central location in the state make it conducive to great outdoor activities. Our retirement community is only a half-day’s drive west to the Appalachian Mountains. Enjoy Mount Airy, Blowing Rock, or the artsy town of Asheville for a beautiful scenic weekend. Hop in the car and travel a few hours east and the ocean will be splashing on your toes! Wrightsville Beach, South Port, and Beaufort are all wonderful places to enjoy a walk in the sand, a seafood dinner and a gorgeous sunset.
Are cultural activities high on your retirement list?
Raleigh is home to The North Carolina Symphony, The Carolina Ballet, The North Carolina Museum of Art, Raleigh Little Theatre and so much more. From science to history museums, the Capital City has so much to offer your family. There are bluegrass festivals in the fall, arts festivals in the spring, and food-truck rodeos in the summer. Outdoor concerts are offered at the Red Hat Amphitheater and indoor concert at the PNC arena.
Are continuing education classes and college sports important parts of your retirement?
The Triangle is home to North Carolina State University in Raleigh, Duke University in Durham and The University of North Carolina in Chapel Hill. Springmoor residents enjoy a variety of Osher Lifelong Learning classes at NC State’s McKimmon Center. Besides the continuing education, all of our schools offer a wide selection of travel groups, musical events and theatre productions. The college rivalry among the residents is in full swing, especially during March Madness!
Are professional sporting events important too?
The Carolina Hurricanes hockey team and the Durham Bulls baseball team are part of The Triangle’s competitive events too. Soccer clubs, tennis teams and golf tournaments are also on the list of sports activities. Pinehurst, host to the state’s best golf courses and recent US Open competitions, is located only an hour away. Continue reading →